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FAULT keeps reappearing

Recently bought a low mileage 2022 Entegra Ethos Li. Took it out on a camping trip and found out that it is not charging. Brought it home plugged it in following manual and reached an SOC of 56%. Problem I'm having is a fault that keeps appearing on the BMS panel. I have reset the fault 4 times and it continues to reappear. The coach will not charge with this fault. FAULT #1 switch has a dead battery or is disconnected. ????? Where is the switch? Can anyone help? The coach has all of the updates.
 

Re: FAULT keeps reappearing

Reply #1 –
I have the same fault listed and I replaced the battery behind the touchpad next to the bathroom door above the drivers side bed.  It still shows bad and that panel still doesn't work.  So second choice is that the switch isn't connected.  Where is the switch?  And how does it disconnect when I am not moving?  I have the 2021 Ethos Li