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Topic: 2021 Entegra Regatta 39BH Tank Sensors (Read 1269 times) previous topic - next topic
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2021 Entegra Regatta 39BH Tank Sensors


Our MH's tank sensors have never worked from the day we bought it. After several visits to our dealer with no avail, we went in May of this year to Entegra to inspect and fix any maintenance issues within our 2 year warranty, In May, they replaced the gray and blackwater sensors but indicated we needed a Firefly update so the sensors would be accurate (Keep in mind the Regatta does not have a true sensor - its readings are 0, 33%, 66% and 100%, nothing in the middle of this). When we contacted Firefly, they indicated no update was needed, we have the latest. We went back and forth with Entegra for about a month. In late June, a memo was sent from Entegra that sensors were going to be replaced at no cost to owners. This made our case dormant until the fix was in, Unbeknownst to us, this fix does NOT include the Regatta! And we waited 2 months to find this out after reaching out to them for status. Today its still broke - gray is always 33% and black is always 100%. Does anyone know of good replacements and their approx costs? I am giving up on Entegra to fix this issue, they just suck when it comes to third party product support TIA.