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Frig failure

We bought an almost new 2021 Ethos in January.  The Norcold DE 105, 3.7 cu ft. Frig. goes from working just fine to warm in a matter of hours.  It continues to run but doesn’t cool.  If I turn it off and start it up the next day, it’s good for a couple hours only.  I’ve heard of this problem.  Anyone know what’s wrong and how to fix it?  It’s a major disappointment right off the bat.  Thank you. Wm. Burns